Guide
Who owns which pipe in Bowie, Maryland
A restoration contractor handles the damage. The utility handles the main. The line between the two is usually the property line.
WSSC Water
WSSC Water serves Prince George's and Montgomery counties, and its report-a-problem page lists how to report a water or sewer emergency. Most Bowie, Upper Marlboro and Glenn Dale addresses are likely to be customers, but not every address, so check your bill for the utility's name.
Who owns which part of a service line or sewer lateral depends on where it sits. WSSC's service line page explains where the utility's part ends and yours begins, so read it before you pay for a repair.
For a backup, WSSC's backups page explains what the utility handles and what is left to the homeowner and a plumber, and how to ask about damage from the utility's side.
Anne Arundel County, for Crofton
Crofton is in Anne Arundel County. The county's Department of Public Works handles customer utility bills in the Crofton area, and reports of a water or sewer emergency go to (410) 222-8400. The county says its emergency team deals with sewer backups, water leaks, meter problems and dirty or rusty water. The Bureau of Utility Operations main line is (410) 222-7500.
Who to call
County and utility pages are linked below.
| Main break or backup, Prince George's County | WSSC Water, through its report-a-problem page |
|---|---|
| Main break or backup, Crofton | Anne Arundel County, (410) 222-8400 |
| Clogged drain in a county road | Prince George's County. A municipal road goes to the municipality; the City of Bowie's main number is 301-262-6200 (City of Bowie). |
| Water on private property after rain | Ask the county; its drainage page explains how to report it. |
| Damage inside the home | A restoration contractor, then your insurer. |
Sump pumps and the sewer
Rules on where a sump pump may discharge come from the utility's plumbing code. Ask WSSC before you connect any discharge line to a sewer line; its plumbing code is linked below.
Water still running or standing?
Call and say where the water is and what caused it. You will be connected with an independent restoration contractor taking calls for your ZIP code.